Ordering Information & Policies:

All orders placed online are processed within 24-48 hours and shipped via our facility in Western Massachusetts.  Larger orders may be shipped from the corporate warehouse in Las Vegas, Nevada.

You may order by phone, fax, postal mail, or via our online store.

For those who have difficulty using our convenient online shopping cart system, you may also use our secured online manual order form found here.

We ship our orders using USPS.  To arrange special shipping instructions, please contact us directly.

International Orders may require extra postage and handling. Any additional fees will be communicated to you via email for approval. In general, we ask that you please have a minimum order of $75.00 for all International orders.

Returns and Exchanges
We will gladly make an exchange or refund on any products purchased through DriWashnGuard.com, with a valid receipt, within 30 days of purchase for any reason.  Please note that shipping is not refundable.

Any questions please call customer service at 413.222.4205 from 8:00 am to 8:00 pm (Eastern Standard Time) Monday through Saturday or email us at orders@driwashnguard.com.

Items purchased as holiday orders from November 1 - December 24 can be exchanged up to January 31.

Return by US Postal Mail, UPS, or FedEx to:

DriWashnGuard.com
108 Russell Street, 2nd Floor
Hadley, Massachusetts 01035

Note: be sure to include a copy of your receipt with your return.

Other questions or concerns?  Please click here to contact us.